I would want to believe this is a physical bet between you and some other person over a staked amount. If so, and you have this challenges i think it's a system error or it might as well be from your end. If truly you are good at the game, just as you said you should be able to know the controls you hold at that point where your goalkeeper comes out the goal post and try the same thing over and over again to identify the actual fault.

Or if this is beyond your capacity, I believe there should be a game coordinator in your place of gambling maybe he/she could help out with that.