Topic 5568221
I just want to ask how much this actually matters to you.

Some casinos already have promotions running and even an ANN thread here, but the OP is basically inactive. No replies to questions, no updates, sometimes months go by without any response at all.

For me, an active representative says a lot. If they can’t even answer basic questions or update their own thread, it makes me wonder how they handle support when there’s an actual problem like withdrawals or account issues.

On the other hand, some people might not care as long as the casino works and pays.

So how important is it really for you to see an active rep in an ANN thread?
Look at the new casino sites here, they create an announcement thread and actively reply to users' posts. And at that time it is very important because the more clear replies they can give, the more users' trust in them will increase. But when an op does not answer users' questions, users will never trust that platform. But you will see some topics where a large number of users are discussing, it is not possible for the op to reply to every single post, but if there is an important post, they definitely reply to it. And this is very important for every casino platform. These activities help to increase users' trust in this platform.