I think this topic should be moved to exchange section instead of the Bitcoin discussion board, I believe it would be that appreciated over there.
However, over some months now I have never make used of this exchange after haven seized supporting NGN P2P that was how many of us abandoned it to the exchange that supports our local trade, although I believe that some people are actually using it to trade their coin but whenever they want to sell to NGN they could move their funds to the exchange that supports our local currency. Again, from your images this indicates that they are not supporting BSC chain, so you should be that very careful while making deposit to avoid losing your funds.