Topic 5490371
Most casinos now use AI chatbots for their live support, offering options to speak with a human agent as well.
This is what AI chatbots are needed for in a casino, anything other than that will be controversial.
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But I haven't seen any AI assistant that recommends betting odds or games for players. I think this will be kind of controversial. If AI suggests something to a player and they follow it, only to lose the bet, they may blame the casino for this. They can blame saying that the AI is rigged and the casino did it to make players lose.
If something like this happens, it's a terrible image to the casino, even though it's just an accusation, and this is one strong reason why something like that should never be considered because gamblers will always look for an excuse to blame the casino when they lose, so AI assistant when making selections to gamble on should never be considered now or in the future since it has the potential to bring the name of the casino into the gutters.