... Apart from that, it is the responsibility of the casinos to take care of their customers well being, if they do a good job, customers will return, and the casino will continue to operate.
that pretty much summarizes responsibilities and the duties of all businesses, regardless of the industry which that one business may belong to, in the same manner an ice cream store take care of their clients and pay taxes, casinos are also supposed to just take care of their clients (by providing a high quality service) and also pay whatever taxes are applied upon them.
This conversation would be similar to force to Coca Cola and his subsidiaries to pay healthcare for people suffering with obesity and diabetes, that would not make sense, as in the end, the only one responsible for our own health is not a company. (unless the company does something as blatant as introducing poison on their products).
Yes, but the fact is that it's nearly impossible to determine the extent to which gambling has affected a player in each individual case. Perhaps they simply have a genetic predisposition to gambling or childhood trauma, and the casino was merely a trigger and had little impact overall. On the other hand, I wouldn't say this topic shouldn't be considered or discussed at all, because it's important. It's important to offer players discounts on addiction counseling or to think more thoroughly about what we need. That's why some people need urgent help, but they can't get started or no one is helping them.