Let me guess... It's Binance, these guys are notorious for this and I have run into this one too many times and these days I try to minimise getting coins over there because we don't know what they will do tomorrow . And with their license changes of migrating to Dubai, I hope this isn't them protecting themselves from any legal actions and any unforeseen circumstances.
Anyway we await for another decentralized/ semi decentralized platform to join this business to bridge the gap that other platforms have left.
There are many decentralized and semi decentralized but it is also about offers in my local currency and also the rates, I can find some good rates on telegram groups managed by influencers but I don't trust them, at the end I trusted Binance but they also wronged me sadly haha not a surprise though.
But now they have to get their license in Pakistan too, but this is not about them just mentioning as you mentioned about Dubai. We must not use these cexs unless we need to, everyone has their preference level due to their work, taxes, and some other things, but we should respect each other's choice (a piece of advice for every reader).