At first, if I am not mistakenly you are gambling physically with someone over there and you guys staked money to gamble right?
Because I no most of the Play Station usually permits 1-4 players while the moderates is only 2 players. But when you goal keeper keeps running you should consult the teller over there who is to assist you or some settings for you as I believe it's not something that works directly with casino and even it's incorporated with them then the site where you are playing it is to be contacted, however if it is a physical place you can consult the teller for assistance.

I would want to believe this is a physical bet between you and some other person over a staked amount. If so, and you have this challenges i think it's a system error or it might as well be from your end. If truly you are good at the game, just as you said you should be able to know the controls you hold at that point where your goalkeeper comes out the goal post and try the same thing over and over again to identify the actual fault.

Or if this is beyond your capacity, I believe there should be a game coordinator in your place of gambling maybe he/she could help out with that.